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Sheraton Xi'An Hotel, Xi'an (Shaanxi)

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From53US$ /night
Check-in
29Jan2025Select date
Check-out
30Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 262 Feng Hao East Road, Xi'an (Shaanxi), China, 710077

Sheraton Xi'an Hotel is located in Xi'an, Shaanxi, China, an area rich in historical significance. The hotel offers guests a blend of modern amenities and comfort, essential for travelers keen to explore ancient Chinese history. Notable attractions such as the City Wall and the famed Terracotta Warriors are a short distance away. The property features 365 individually decorated rooms, catering to a variety of guest preferences.

Location

Sheraton Xi'an Hotel is adjacent to the West Second Ring Road, close to the city's high-tech development zone. The Xi'an Xianyang International Airport is approximately 21.5 miles away, while the hotel is only a 5-minute drive from the Xi'an Developing Zone of High Technology Industries. Guests have easy access to historical sites like the Bell Tower and the Drum Tower.

Rooms

All 365 rooms are individually decorated, providing a unique atmosphere for each guest. Comforts include 24-hour room service, premium bedding, and a pillow menu for enhanced sleep quality. Many rooms offer expansive windows with panoramic views of the cityscape. Additional amenities feature laptop-compatible safes, mini-bars, and free WiFi.

Eat & Drink

Sheraton Xi'an Hotel houses three restaurants, offering a diverse menu of Western and Chinese cuisine. Tang Chinese Restaurant and the Sheraton Food Street provide various dining experiences within the hotel. The Gate West Restaurant and Bar serves international dishes in a relaxed atmosphere. Children aged 3 to 12 enjoy breakfast at half price.

Leisure & Business

The hotel features a range of leisure amenities, including an indoor heated swimming pool, sauna, and fitness center. Shine Spa for Sheraton offers massages and body treatments for guests seeking relaxation. For business travelers, a fully equipped business center and conference facilities measuring 12,917 square feet are available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Suite
Max:
2 persons
64 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Executive Club King Suite
Max:
2 persons
90 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Premium Twin Room
Max:
2 persons
32 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Xi'an (Shaanxi) 2.7 mi
Airports
Xi'an Xianyang International (XIY) 20.9 mi
Train
Xi'an Railway Station 4.0 mi
Metro stations
Laodong Lu 1.0 mi
Kaiyuanmen 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No. 262 Feng Hao East Road, Xi'an (Shaanxi), China, 710077
Map view
No. 262 Feng Hao East Road, Xi'an (Shaanxi), China, 710077
Nearby
No.29 Taoyuan South Road
JinYuan ErLou ShangYeJie
2200 ft
Restaurants
XiAn FanZhuang
300 ft
Feng Hao East Road 30
XiAn MeiShi FuHe Restaurant
400 ft
Xianfenghao East Road 211
Tang Yan Restaurant
1900 ft
Feng Hao DongLu 173Hao
RenRen Ju
2200 ft
TaoYuan Middle Road 16
Zhao Ji La Zhi Rou
1700 ft
Kun MingLu Yu FengDeng NanLu DongBeiJiao
HongGu Hotpot
2400 ft
Feng Hao East Road
DingDing XiangJian BingWu
5100 ft
TaoYuan South Road
BaiXing ChuFang
2300 ft
TaoYuan Middle Road 8
LongChaoShou
3100 ft
High-Tech Zone South 2nd Ring West Section 180
HuNan Tu Cai
4100 ft
FengGao East Road 51

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
8.7
Service
8.5
Dining
8.2
Guest reviews
8.2/10
based on 10 reviews
8.4
8.4/10based on 48 reviews
William
United Kingdom, May  2024
8.0/10

My stay at the hotel was overall terrific. The spacious and very clean rooms along with excellent guest service were definite highlights. However, the non-smoking floors could use some improvement.

Rooms
8.0
I found my room to be spacious, very clean, and the guest service overall was excellent.
Service
9.0
The staff, from the Lobby to the Reception and even the Executive Lounge, were invariably helpful and pleasant.
Location
9.0
The location was excellent, offering a great feel of daily life while still being close enough to reach all the city attractions of Xi'An.
Dining
7.0
The dining experience had a large spread with decent Japanese and Korean selection as well as a good number of local Shanxi dishes.
Facilities
7.0
The facilities were good with morning and afternoon services, albeit with room for improvement.
Sheila
United Kingdom, May  2024
8.2/10

The hotel offers a great mix of cozy rooms and helpful service, yet there are some areas that could use improvement. The location is perfect for experiencing local daily life but may require some enhancements. The dining options are diverse and include fresh dishes, while the facilities are overall satisfactory.

Rooms
8.0
The room was clean and accessible with ample space and a lovely large toilet and bath area, though it looked a bit dated. Missing TV in the standard double bed room.
Service
7.0
The service was very friendly and helpful despite language barriers, but a bit unpolished. The staff still took care of all our needs, and their gesture of providing a wall charger adaptor as an apology, although not entirely sincere, was appreciated.
Location
9.0
The hotel is in the old Xian City, offering a great mix of peaceful surroundings and proximity to all the city attractions of Xi'An.
Dining
9.0
The dining experience was extensive with selections from various countries, including Chinese and western dishes, Japanese and Korean options, and a good number of local Shanxi specialties.
Facilities
8.0
The hotel facilities are convenient and cover a range of services to enhance guests' stay.
Stefan
United Kingdom, January  2024
8.2/10

The hotel offers nice, albeit slightly small, rooms that are perfect for a good rest, but some may be bothered by the lingering cigarette smell. The service across all areas, from the lobby to the restaurant, is friendly and accommodating. The location provides a real local experience while still being convenient for exploring the city. The dining options are varied, with both Asian and Western dishes available. The facilities are well-equipped, making for a pleasant stay overall.

Rooms
7.0
The rooms were nice but a bit small. They provided a quiet atmosphere for a good rest, although some were affected by cigarette smells.
Service
8.0
The friendly staff went above and beyond in providing fair service, including crediting a dish we didn't order. They were attentive to details like mailing postcards at standard rates.
Location
9.0
The hotel's location offers a great balance of being away from touristy areas, providing a real local feel, yet still close enough to access tourism spots, shopping, and great food.
Dining
8.0
The dining experience was very good, offering a wide range of Asian and Western food options, catering to different tastes.
Facilities
9.0
The facilities are well-equipped, ensuring a comfortable stay with everything you might need.
David
United States of America, January  2024
8.2/10

I had a pleasant stay at the hotel. The rooms were clean and comfortable, although the 'nonsmoking' floors were not strictly adhered to. The service from the Executive Lounge team, including Sharon, Nancy, Zhong Ying, Tavia, and Jason, was exceptional. The location in Xi'an, China, offered a mix of local daily life and easy access to tourism spots. The dining experience provided a good variety of food options, especially the locally caught fish. The facilities were well-maintained, but there were some concerns about maintenance issues and the number of steps.

Rooms
8.0
The rooms are clean and comfortable.
Service
9.0
The service from the Executive Lounge team and other staff members was exceptional.
Location
9.0
The location in Xi'an, China, strikes a great balance between experiencing local life and accessing popular tourist spots.
Dining
8.0
The dining experience offered a good variety of options, especially the locally caught fish.
Facilities
7.0
The facilities were well-maintained, although there were some concerns about maintenance issues and the number of steps.
Charles
United Kingdom, January  2024
8.8/10

My stay at the hotel was fantastic! The rooms were spacious, clean, and had a lovely large toilet and bath area. The accessibility was great, although I must admit the room next to mine seemed slightly better. The service was top-notch, with hot coffee served to me and my postcards mailed at the standard postal rate. The location offered a perfect balance of a 'real' daily life feel while still being close to tourist spots, shopping, and delicious food. The dining experience was exceptional, offering a wide variety of fresh food from different cuisines. Overall, a great value for the money spent!

Rooms
8.0
The rooms were comfortable, clean, and accessible.
Service
9.0
The service was attentive and helpful, especially from the Executive Lounge team members Sharon, Nancy, Zhong Ying, Tavia, and Jason.
Location
9.0
The location was excellent, offering a glimpse of 'real' daily life with convenient access to tourist attractions, shopping, and great dining spots.
Dining
9.0
The dining experience was extensive and very expansive, with selections from various countries and a good variety of fruits and vegetables.
Facilities
9.0
The facilities were excellent, offering everything needed for a convenient and enjoyable stay.
Henry
United States of America, November  2023
8.6/10

The hotel offers spacious and very clean rooms with excellent guest service overall, providing a perfect place to get a good rest. The location is great for experiencing daily life while being close to tourist spots and excellent dining options. However, there may be lots of steps to navigate. The variety and quality of dining options are impressive, and the facilities are top-notch.

Rooms
9.0
The rooms are very nice and quiet, with a great king-size bed and excellent linens.
Service
9.0
The service was top-notch, with staff being invariably helpful and pleasant. The various amenities offered, including room service and tours/ticket assistance, enhance the overall guest experience.
Location
8.0
The hotel is in a good location for exploring all the attractions of Xi'An, offering a great feel of local life while being close to tourist spots and excellent dining options.
Dining
9.0
The dining experience is varied and of high quality, with a good selection of Chinese, Western, Japanese, Korean, and local dishes.
Facilities
8.0
The facilities are well-maintained and offer a range of services for guests to enjoy during their stay.
John
United States of America, October  2023
7.4/10

The hotel offers a mix of positives and negatives. The rooms, though clean, show signs of age and a lingering smoke smell despite being labeled non-smoking. The service stands out with attentive staff who recognized me and even provided additional amenities as gestures, although some may find these efforts lacking in sincerity. The location is ideal for those seeking a blend of authentic daily life experiences and access to tourist attractions, albeit slightly off-center. The dining experience offers a good range of options but could use some enhancements. Overall, the hotel provides a decent stay with room for improvement in certain areas.

Rooms
7.0
The rooms are clean but show signs of age and carry a faint smoke smell despite being designated as non-smoking.
Service
8.0
The service is attentive, with staff going the extra mile to recognize guests and meet their needs.
Location
9.0
The location is great for those looking to experience authentic daily life while being close enough to access tourist attractions and convenient amenities.
Dining
7.0
The dining options offer a good variety, although there is room for improvement in enhancing the overall experience.
Facilities
6.0
The hotel provides a range of basic facilities to cater to guest needs.
Charlie
United Kingdom, October  2023
7.2/10

The hotel has decent rooms that were infested by a cigarette smell and felt a little dated, yet it offers a good value for an apartment suite. The service, despite a language barrier, was very helpful, especially in the 3rd Floor VIP lounge. The location provides a great feel of 'real' daily life away from tourism, with some room for improvement due to maintenance issues. The dining experience offers a good variety with both Asian and Western food options. The facilities are suitable for a comfortable stay.

Rooms
6.0
The rooms are decent but were infested by a cigarette smell and felt a little dated.
Service
8.0
The service was very friendly and helpful despite a language barrier, with special attention to the 3rd Floor VIP lounge.
Location
7.0
The location gives a great feel of 'real' daily life away from tourism but is close enough to access shopping and attractions, though some maintenance issues may affect the experience.
Dining
8.0
The dining experience offers a good variety with both Asian and Western food options.
Facilities
7.0
The facilities are suitable for a comfortable stay, despite some maintenance issues affecting the overall experience.
Brian
United States of America, July  2023
8.2/10

I found the hotel to be a mixed experience with some positives and negatives. The room, despite being on a nonsmoking floor, was ready for me early, comfy, well-ventilated, and very clean, though it felt a little dated. The service was exceptionally helpful and knowledgeable, especially from receptionists like Miss Jenny, Miss Tavia, and Miss Miya. The location was great for a taste of everyday life away from tourism but close enough to enjoy attractions. The dining experience offered a variety of fresh options but was somewhat extensive. Overall, a comfortable stay with friendly staff but slight room for improvement.

Rooms
8.0
My room, despite being on a nonsmoking floor, was ready for me around 10 am. It was comfy, well-ventilated, and very clean, although it did feel a little dated.
Service
9.0
The service from all staff was amazingly helpful. I received great assistance from various areas like room service, car hire, and housekeeping. The receptionists, especially Miss Jenny, Miss Tavia, and Miss Miya, were attentive and helpful.
Location
9.0
The location was great, giving a 'real' daily life experience away from tourism but still close to attractions, shopping, and good food. It may involve some steps but offers a unique feel just outside of Old Xian City Wall.
Dining
8.0
The dining experience was extensive, offering a mix of Western and Asian food. The in-room price was reasonable considering the variety and freshness of the options.
Facilities
7.0
The facilities were satisfactory, offering a range of amenities to enhance the stay. Although not the most modern, they served their purpose well.
Emma
United States of America, July  2023
9.0/10

The hotel is a great choice for travelers seeking a quiet and nice place to rest. The rooms are very comfortable and provide a perfect environment for a good night's sleep, despite the 'nonsmoking' floors. The service is exceptional, with staff going above and beyond, even serving hot coffee. The location offers a blend of a real daily life experience and easy access to tourism, shopping, and delicious food. The dining options are varied and fresh, with a mix of Chinese and Western dishes. Overall, a great value for a comfortable stay in Xi'An.

Rooms
9.0
The rooms are very nice and quiet, perfect for a good rest.
Service
9.0
The service is top-notch, with staff making every effort to assist guests.
Location
9.0
The hotel's location provides a great balance, offering a feel of real daily life while being convenient for exploring the city.
Dining
9.0
The dining experience is exceptional with a diverse selection of fresh food, catering to various preferences.
Facilities
9.0
The facilities are well-maintained and offer a range of amenities for a pleasant stay.
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Rooms and Guests2 Guests, 1 Room